Refund Policy

This Refund Policy explains the circumstances under which Lawal Olatunji Treasure (“I,” “me,” or “my”) may issue refunds for web development services, digital products, and related offerings.

By engaging my services or purchasing a product from me, you agree to the terms outlined in this policy.

This policy should be read together with any applicable Project Agreement, service agreement, or other written terms governing a specific engagement.

A non-refundable deposit of 50% is required before work begins on a project

The deposit secures the project slot and covers initial planning, discovery, and preparation required to begin the work.

Once project work has commenced, the deposit is not refundable.

For projects billed according to milestones, each payment is treated according to the stage of work to which it relates.

Payments for completed and approved milestones are non-refundable.

Payments made toward upcoming or incomplete milestones may be eligible for a refund if the project is cancelled before work on that milestone begins.

No refund will be issued for work that has already been delivered and accepted by the Client.

If a Client wishes to cancel an ongoing project, the cancellation request must be submitted in writing by email or through an agreed contact method.

Cancellations made within 7 working days of project commencement may be eligible for a partial refund, excluding the non-refundable deposit and any work already completed.

Cancellations made after 80% of the project has been completed are not eligible for a refund.

Any refund amount will take into account the work already completed, payments already made, and any applicable non-refundable costs.

Revisions are provided according to the terms of the applicable service or Project Agreement.

If you are dissatisfied with delivered work, you must notify me in writing within 7 days of delivery and clearly describe the specific issues or concerns.

I will make reasonable efforts to address valid concerns that fall within the agreed scope of work at no additional cost.

Refunds will not be issued solely because of subjective design preferences or changes in preference that were not part of the original project requirements.

Requests involving work outside the original scope may be treated as a change request or additional project work rather than a refund matter.

For digital products such as templates, themes, plugins, or other downloadable or digitally delivered products, refunds are subject to the nature of the product and the terms presented at the time of purchase.

Because digital products may be accessed, downloaded, copied, or used immediately after purchase, eligibility for a refund may be limited once the product has been delivered or accessed.

Where a digital product has a technical defect or does not substantially function as described, the issue should be reported with sufficient information for me to investigate and, where reasonably possible, provide a correction or appropriate resolution.

The specific refund terms applicable to an individual digital product may also be stated on its product or purchase page.

For ongoing hosting, maintenance, or support retainers, refunds are not provided for a billing period in which the agreed services have already been rendered.

Clients may cancel future billing cycles by providing the notice period specified in the applicable Project Agreement.

Unused portions of prepaid annual plans may be eligible for a pro-rata refund at my discretion, less any applicable administrative fees or costs.

Third-party costs already incurred on behalf of the Client are not refundable.

I may update or modify this Refund Policy from time to time.

When changes are made, the updated version will be published on this page together with a revised “Last updated” date.

Unless otherwise required by law, continued engagement of my services after an updated policy has been published constitutes acceptance of the revised policy.

For an existing project or purchase, the refund terms applicable to that engagement will generally be those agreed upon at the time of the transaction, unless otherwise agreed in writing.